Privacy Policy

At FynCraft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase through our Shopify store. By using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

Name
Email address
Shipping address
Phone number
Payment details (for transaction purposes only)

b. Non-Personal Information:

IP address
Browser type and version
Pages visited on the site
Referring website or search terms
Cookies and usage data

2. How We Use Your Information

We use your personal information for the following purposes:

To process orders: We need your name, address, payment information, and other details to fulfill your orders and communicate with you about your purchases.
To improve customer service: We use your information to respond to your inquiries and improve our services.
To process payments: Payment information is processed securely by Shopify and its payment processors.
To send marketing communications: With your consent, we may send you promotional emails about new products, offers, or updates. You can opt-out at any time by clicking the "unsubscribe" link in our emails.
To analyze and enhance our website: We use non-personal information and cookies to analyze how visitors use our website and improve its functionality.

3. Data Protection and Security

We take the security of your personal information seriously. Shopify uses encryption technologies, such as SSL (Secure Socket Layer), to protect sensitive information during transmission. While we strive to use commercially acceptable means to protect your data, no method of online transmission is 100% secure.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device to help us improve our website’s functionality, remember preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

With service providers: We may share information with third-party vendors, such as payment processors, shipping companies, and marketing partners, to perform functions necessary to run our business.
For legal reasons: We may disclose your information if required to do so by law or to protect our rights, safety, or the rights and safety of others.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You can update or correct any personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link or contacting us directly.
Data Portability: You can request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us so that we can remove it.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the new policy on this page with the updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.